TradersWay Customer Service & Contact
TradersWay provides customer support for account, funding and platform questions by live chat and email, with a help centre and FAQ for common tasks like account setup and platform connection.
Open TradersWay Account →TradersWay provides customer support for account, funding and platform questions by live chat and email, with a help centre and FAQ for common tasks. You can use the help centre for step-by-step guides on account setup and connecting MetaTrader 4, MetaTrader 5 or cTrader. For account-specific issues such as verification, have your account details ready so the team can help faster.
Ways to contact TradersWay — and when to use each
| Channel | Best for | When |
|---|---|---|
| Live chat | Quick questions and urgent help | During market hours |
| Documents, detailed or non-urgent issues | Reply by email | |
| Help centre / FAQ | Step-by-step guides (account setup, platforms) | Anytime |
Find the current contact options and support hours in your TradersWay client area.
TradersWay at a glance
| Detail | TradersWay |
|---|---|
| Minimum deposit | $10 |
| Maximum leverage | Up to 1:1000 |
| Tradable instruments | 60+ |
| Account types (3) | Standard (MT4.VAR), MT4 / MT5 ECN, cTrader (CT.ECN) |
| Platforms | MetaTrader 4, MetaTrader 5, cTrader |
| Spreads from | from 0.0 pips + commission on EUR/USD |
| Execution | ECN/STP, no dealing desk |
| Support | 24/5 support |
Published TradersWay terms; confirm the latest details before you trade. Leverage means a high risk of losing money.